Did Your Saturday Job Teach a Good Work Ethic?

Business From Courageous Success Inspiration

55% of business decision makers and 60% of corporate recruiters in the US, say they wish grads had developed more soft skills in college (soft skills refer to work philosophy, work style, attitude, and other traits).   Research by Bentley University quoted in Forbes.

What is it that makes fitting into the world of work so challenging?  Is work ethic declining or actually is it all about just being yourself?  Is it about having to work with the likes of you?!
We don’t know a single person with an iAM Values set who wouldn’t have a great work ethic if they were themselves, and then by being themselves: stopped trying to impress by dominating or holding themselves back and adjusting due to a lack of self-confidence.
Also from the Bentley University research, 62% of respondents say that millennials’ lack of preparedness for the workforce is “a real problem.” Among business decision makers and corporate recruiters, 64% say this is a problem for their own company, and 74% say this impairs the larger U.S. economy.’’
But is it all about “learning” a work ethic or do we actually hold the answers within? 
There has been much made recently about the snowflake generation or Millennials not adapting to work as previous generations – having a more ‘what’s in it for me’ attitude.   This research found a discrepancy between what graduates and business stakeholders feel is important;
”…23% of business decision makers and 18% of corporate recruiters identified work ethic as crucial. But only 7% of high school students and 9% of college students did so’’.
Last week the front page story of the UK Telegraph caught my eye. UK Work and Pensions Secretary, Esther McVey, shared the fact that teens being employed in part time work has declined, possibly by as much as 60%, resulting in a lack of understanding and preparedness for the world of work.  ”Young people do not have the “soft skills” required for work, she stated, explaining young people were turning up for jobs late or constantly checking their phones, leading employers to look elsewhere.’’

But is it all about being prepared – or about confidence, being engaged and following our own inner compass?

We find that the vast majority of people have an iAM value about achievement, making a difference and/or having a positive impact – we like to get things done – so what is it that gets in the way?
Are we born with a work ethic, or is it something that we can develop?  People often don’t think that they can do things – when they can.  We often don’t control our negative thoughts that stop us achieving or going for things, and it is these negative thoughts that keep us thinking all about ourselves.  We make up excuses for ourselves and act as if these excuses are normal. If we weren’t so self-absorbed, would we be nailing it more naturally?
In our experience work ethic is about attitude and being attuned to others rather than ourselves, serving others or creating a purpose to be useful and helpful.  Moving away from ‘what’s in it for me?’ to asking ‘how can I be most useful?’Here are our tips to make it about others and be more purposeful at work and in life;
  • Ask yourself: “am I winding people up and blaming them or am I taking accountability for the impact that I have?”
  • Practice giving people your full attention and remain focused in their conversation and not yours.
  • Remember that where you work is actually a group of human beings that service others in some way – all wanting to do their best – they are not there to service just you and your needs.
  • Choose not to coast but be purposeful every day, and ideally in every moment – Courageous Success – the verb!
  • As a leader or manager – connect regularly with your team and show your human side.  Admit mistakes and show vulnerability.
  • Choose to be positive, good, kind and caring every single day.
  • Smile, enjoy what you are doing, and do it in a way that reflects the very best of what you are good at, and truly reflects you at heart. If you are not enjoying it – find a way to and take accountability for your mood.
  • Consider: what is my personal impact on others? What am I radiating to others?
  • Create a personal mantra for your way of being, and then express it to make others feel special, supported, connected, helped.
Harness your inner work ethic, and enjoy it! 

How Much of a Contradiction Are You?

Business From Courageous Success Inspiration

”It’s easier to love humanity than it is to love your neighbour.’’

This was an audience member contributing to a recent public debate, hosted by the BBC and the Harvard philosopher Michael Sandel, about citizenship and global identity. And it really made me think.
The contributor went on to explain that loving humanity is easy as it’s so big and an unknown – a wonderful ideal, whereas it’s hard to love your neighbour as you know them.  You know the good and bad and some of those bad bits might really annoy you! 
This got me thinking about other ways that we fallible humans say and think the right thing, but often miss the opportunity to do the right thing – either because it’s too hard, we just miss the connection completely or think it’s someone else’s job.  Our actions not matching our thoughts and or words.
In the same week, HR Magazine reported on Matthew Taylor chief executive of the RSA, speaking at the Engage for Success Conference in London about the importance of engaging workforces about how ”the idea that all employees should experience good work, is having a moment right now”.
 “The most innovative organisations in the world are innovative because they have creative communities”.  For leaders, he said, this means creating a community where “people feel in it together” and “a culture where employees are encouraged to take risks rather than a leadership based on bureaucracy”.  
How many of us already know this, understand this, want to change but then for whatever reason get buried in the detail, the task, and normal habits and carry on as we always have? Is this taking the easiest route?  Staying within our comfort zone or in the ‘protection’ of our role or position?


Allowing ourselves to become stuck and creating a contradiction in our thoughts and actions at work.


From our research we know that, 70% of people use words and phrases like ‘doubting’, ‘worrier’, ‘overthinking’, ‘lacking confidence’, when describing themselves.  How often do we blame these feelings on our surroundings and what happens to us?  How many of us put conditions, (those pesky things outside of us again) to the thought of situations changing or taking any action ourselves;  we could do that but…, I could be nicer to my neighbour but….. , I’ll do that when……
How many of us are stuck in these ways of being, doing and thinking that don’t help us to get the best out of our situation and lives?    
Thinking and doing the same, means that you will always get the same – becoming unconsciously complacent and stagnating – stuck in the hamster wheel.  In the workplace it might mean staying with an old-fashioned style of command and control or master/servant leadership or living with bureaucracy, systems or processes that can stifle engagement and creativity.

We know that we can all look internally to shift our perspective on any situation we find ourselves in.  Concentrating on the good things about our neighbour rather than focusing on the small annoyances, leading changes at work that could create greater engagement.

81% of Courageous Success clients say ‘I now feel I have the power to change my workplace.’
We know it is possible.

Challenge the inconsistencies in your thoughts and actions, be conscious of them and then go further;  what steps can you take to put your best thoughts into actions and make a positive difference?

  • Genuinely see the good in others in all situations – think kindness.
  • Keep your power – others can’t make you feel cross or fed up – only you can with the response you choose, so choose to be optimistic and hopeful instead.
  • Don’t make everything about you, how you feel, the impact on you, and your reality of the situation, take a step back, pause and think: what’s really happening?
  • Swap negative language for positive – problem to challenge, loss to learning, and inconsistency to flexibility.
Commit to make at least one positive change now, in what you say or do at work. to create a better culture.


Are You Naked or Covering Yourself Up at Work?

Business Inspiration Liz Villani - Founder

A Deloitte study, reported by Fast Company, has found that people frequently feel a need to “cover” aspects of themselves at work. 

White men felt this way at a rate of 45%.  But, 66% of women felt they needed to hide parts of themselves at work. And, LGBT workers felt this way at a rate of 83%!

What would your % be?


We know that putting the real you “out there” at work gets amazing results.  Our research demonstrates an 85% impact on improving relationships at work, as well as an 88% impact on your positivity and happiness.
When you put the real you at the centre of your success, everything changes.  So, what’s making you hide parts of yourself at work? And I’m not talking about those wobbly body parts!  I will never forget starting my first job at 13 (yes 13!), as a chamber maid in a small hotel.  As I look back, I know that I did the job, and I was myself.  I then moved to be a waitress at Pizza Hut (the very first table I served, I managed to spill 4 pints of soft drinks – oops!), but again I was myself.  It was when I was 15, and working as a trainee chef in a restaurant kitchen, that I found being myself, becoming more of a challenge.  The chef would scream at the waiting staff, laugh with me and then throw knives at the commis – honestly!  I then felt pressure to act a certain way, so that the knives wouldn’t come at me!  A new restaurant manager would arrive and be strict and dictatorial and in response, I’d see the team start to whisper in the back kitchen, whilst showing a different face to the new manager.  The less confident or “different” staff would start to retreat and some even left.

So, it’s fear, confidence, conformity, banter and survival that creates this gap in us – or at least that’s a start!  Not a small list.  But one that is easily evaporated when you remember that you are the one creating it.  It’s you that’s choosing to hide aspects of yourself, even if you’re unconscious of it.  Men, women, most of us at some level, will put another layer on.

So how to de-robe? 

The main challenge that we find, especially with women, is confidence.  Most women we work with, when starting their development with us, rate their confidence lower than their male counterparts.  Women have a tendency to be more self-critical than men, who have been conditioned to “man up and get on with it”. 

Women tend to rely on what others think of them, to feel good.  They’ll look for approval, be a people pleaser and self-sacrifice to put others first or to look more competent.
When we bring more of ourselves to work we take control of our motivation & engagement.  Our clients rate the impact of this as 84% when they apply their Courageous Success learnings.  So, let me share some of our tools as new for you to try or as a reminder to carry on implementing;

  • Be conscious of your strategies.  Most of us are different people at work and at home.  Notice who you are in different environments.  Are you changing or covering up?
  • We tend to fear saying or being the ‘wrong thing’.  How much do you trust yourself out of 10?  Give yourself a score, with 10 being high.  Now think about how frequently you are being the wrong person or you say the wrong thing.  In our experience the imbalance is huge.  Start trusting yourself now.
  • Stop looking for external recognition to create your confidence.  The world is rampant with the need for feedback and recognition at work.  Shift your perception by recognising yourself.
  • Build a stronger relationship with yourself.  Take a moment to enjoy the feeling of being you.  I did this yesterday walking to the Tube.  It felt like tingles of happiness.  Why would people not want to know you, all of you?
  • Stop waiting for others to make you happy.  Make yourself and others happy instead, in equal balance.  If you say yes to everything, what are you going to start saying no to, to make yourself happier and more effective and efficient?
  • Believe in yourself.  Write a list of three or four things that make you great at your job, frame them as iAM.  E.g. iAM great at talking to people, they love sharing their ideas with me.
  • Finally encourage your business to put the following at the centre of their HR & People and Culture Strategies;
    ”Be yourself here, bring your whole self to work, it’s OK to be who you are at company x y or z.”Decide to stop covering yourself up at work.

Do You Make Yourself Heard at Work?

Business From Courageous Success Growth

”78% of UK employees do not feel they are involved in decision making and have a ‘voice’ in the workplace.”

This scary statistic is from new research into productivity by Canada Life Insurance; 76% of respondents felt that their productivity was being negatively impacted at work. The two key issues being blamed were ”a negative working environment’’ (29%) and ”workplace culture including poor management and lack of recognition’’ (22%).

The research has some worrying information about culture:  ”(81%) do not agree that their line manager or boss motivates, empowers or supports them, only 26% respect their senior leadership team and less than a third (29%) understand the values that form their organisation’s culture.’’

Communication is commonly highlighted as a problem in business today and today’s matrixed, international and remote ways of working can make this an on-going challenge.
Effective communication is essential to create a highly productive workplace. Research previously shared in Harvard Business Review showed  ”companies that communicate effectively had a 47% higher return to shareholders over a five-year period.’’

So, what’s getting in the way?

The workplace is the classic place for wanting to fit in and be liked, a natural human need.  Do we wear a mask to work that means we conform and fit in – not wanting to rock the boat by sharing our real opinions or making suggestions, as we’re scared of appearing negative.

Do workplaces and teams get into a habit of doing things the same way over a long period and then forget to question why or whether things can be improved?  The ‘we’ve always done it this way’ culture. Does this give people security?

Many of today’s managers and leaders conform. Thinking that their role means that they need to have all the answers and therefore, either don’t encourage contribution from their teams or feel challenged or threatened by the opinions and feedback of others.  Are you conforming to an old fashioned hierarchical system? 



We can all choose to include people and encourage contribution – make any feedback welcome.





Here are some of our Courageous Success tips for creating effective communication:

  • Most of us are totally unaware of how well we communicate.  So start to notice.  Are you saying what you really think?  Do you hold stuff back?  Watch yourself, not self-consciously, just to notice.
  • Don’t conform, bring the normal you to work and communicate like you would at home.  When we are with people that we know and like, we naturally pitch our communication without too much thought.  We know what will upset and rock the boat and choose whether to share it.
  • Tune in and use your senses.  Not just your insecurity.  Instead of saying what will make you look good, share and pick up the feelings and feedback, the atmosphere around you and others, and react to that.
  • Be aware that others are different to you and the right approach to take won’t necessarily be your way.  Use what you know about others to share how they like to share.  If you are not sure, ask them!
  • Seek input upfront on what feedback and options people want from you.  Clarify what information or ideas people need and give them just that – rather than what you feel like sharing!
  • If it’s tricky, sleep on it or create a pause, even for a moment.  Especially with email communication.
  • Be conscious of your thoughts when interacting with others, silence your judgement and really listen.
  • When you need to achieve something, think about how you might ask your best friend – and take that approach.

Are You a Pleasure to do Business With …. Or not?!

Business From Courageous Success Inspiration

”People working in an uncivil environment miss information that is right in front of them…
Performance drops by up to 30%.” Christine Porath

”In the absence of high-touch, personal connections many managers are reporting breakdowns in courtesy and respect, many of which are amplified by the stresses of the workplace.’’ HBR

How important in business is civility and courtesy – the non-written ethics of business?  Are you even aware of its importance in your success?
Once again, I am inspired by my travels.  This week I have met some very rude, abrupt, cold, aggressive people…and some very kind, thoughtful people who have been a pleasure to work with.  I’ve disarmed the former and it has benefited my business.  How?  By talking to the real person within and by being myself.
General views in the business media express that courtesy and etiquette need to be more explicit within work, highlighting that the rise of technology and social media, and less face to face interactions can blur the lines between formal and informal, e.g. abbreviated messages, text speak etc.  people also being less than polite as they can ‘hide’ behind technology.
Some so called “experts” preach about having very formal ‘rules’.  Like a blast from the past in an ancient world of business rules such as;
“If everyone doesn’t know one another in the meeting room, you need to make introductions. You should do this by starting with the person of the highest rank first.  For example, “Ms. Greater Importance, I would like you to meet Mr. Lesser Importance.”

Business etiquette is something that we just don’t teach people.  And it’s not just millennials, generations of people have relied on role model behaviour – often not the best examples (!), to create their face at work.  I see the insecurity and fear in the faces of those who have no idea and feel out of their depth and at a loss of how to “win” their conversation.

People again and again, comment on our business etiquette at Courageous Success.  But it’s not rocket science, it’s easy!  Just be yourself, use your natural self, the same person at work as at home and only interact with people as you’d love to be interacted with.  Show people you like them.  Make them feel special, even if you have to negotiate with them.  If you are a manager, what are you doing to train business etiquette?  I remember my first week as a grad trainee being taught not to SHOUT ON MY EMAILS SO THAT I DON’T COME ACROSS AS AGREESSIVE!  As a grad I had no idea – but they were right and they taught me well.
David Cliff, from small business.co.uk shares; ”We are talking…about a natural set of personal values that one chooses to deliberately and thoughtfully incorporate in one’s dealings with other people. It defines one. It is not part of a sales toolkit or performance repertoire reduced to simple ritualistic conventions. It is an approach that comes from genuine human interest and understanding and recognising that people are not always capable of reciprocity.
In this respect, courtesy is not something that oils the wheels of a business process, although inevitably it does, it is a fundamental presentation of self within one’s business that offers a hallmark of interpersonal genuineness and respect, whether one is dealing with customers, suppliers, complainants or just the genuine public. In this latter respect, it reflects the best of business ethics and how your business is seen in the community.’’
An Inc.com article nails it too; ”Boil it down and etiquette is really all about making people feel good. It’s not about rules or telling people what to do, or not to do, it’s about ensuring some basic social comforts.’’

So, how rude are you?
Are you being yourself? Are you just trying to win? Would you like to work with you?
Food for thought. 

Our advice? Just be yourself.

Realness at Work and Does It Matter?

Business From Courageous Success Inspiration

Realness and being human at work, is being highlighted everywhere we look!

Authenticity, the end of traditional work structures, the importance of individual and business values and employees feeling a strong connection, are all things being talked about as required by businesses today. To enable a successful response to the speed of change in the way we work, and the need to address worldwide low engagement, it’s increasingly being recognised that realness at work matters!

What does realness mean to you?  Are you self-aware? Are you the same person in work as out of work?  Does your work environment feel open and supportive or formal and unnatural?

Reported in HR Magazine this week under the headline ”Employees disillusioned with company purpose’’, a survey of 1,000 workers revealed;  ”almost half (42%) said their company does not act in line with its purpose and values’’, leading to disengagement, and 72% said they’d be more likely to stay at their company if they were more ”emotionally connected to their work”.
Nikki Heyworth, our Director of Development, has identified Empathetic Leadership as the key leadership trend for this year, and at the recent UK HRD Summit, many of the contributors talked about the importance of shared values, authenticity and inclusion at work. Here are some great examples:
Josh Bersin of Deloitte, talking about ‘Todays New World of Work’ identified ”Citizenship, Collective Thinking, Shared Values’’  as what is required for business cultures to be successful today.  Moving away from traditional hierarchy, rigid structures and leadership to ”…shared values and culture, transparent goals and projects, free flow of information and feedback, people rewarded for their skills and abilities, not position, leaders acting as coach, not boss, and leading through followership, not position.’’
The importance of leaders creating a sense of belonging for staff, with belonging being described as ‘being accepted for you’, and  ‘being me’ at work rather than ‘fitting in..being like everyone else’’,  was shared by the Head of HR for Caffe Nero.  When talking about their new People Deal, the UK HR lead at Cisco, revealed that their most successful teams were ones with identified and shared values.

The world of work is ready to be real!

The benefits of this authenticity, is significantly higher job satisfaction and engagement, greater happiness at work, stronger sense of community, more inspiration and lower job stress (reported in HBR).
Our research and work for over 10 years in the field of ‘bringing the best you’ to work shows exactly the same!
Courageous Success clients rate their ability to use their natural authenticity and strengths to maximise their performance as 88% – as a result of iAM (personal values profile) they truly understand themselves at heart, and report the positive impact on their leadership as 85%.
In practice this means being real: not following the crowd, not being self-conscious and bringing the real you into work.

Tips for Bringing the Real You into Work:

  • Be the same person at work as at home. You’ll feel and come across as more real and natural.
  • Don’t conform. We often think of work as having to be professional and formal. None of us have ‘professional’ written on our hearts!  Be informal and normal.
  • Are you playing to your role at work, as either manager, leader or team member? Is this restricting you and your team? If your job title was removed tomorrow – how would that change how you think about your work and your contribution?
  • Do you have any structures or processes in place that create formality and complexity that are no longer needed?
  • Are you being transparent with information and goals?  Be open and communicative.
  • Be encouraging and build self-belief in others – always see the best. Do you actively encourage contribution from all?
  • Create a supportive environment, where help can be given and mistakes made without it being seen as failure.
  • If you have an iAM – have you shared your values and do you know your team’s values?
  • If you don’t have an iAM (speak to us!);  share what’s important to you with your team and ask the same of them – create a shared team purpose.

Put realness at the centre to bring out the best in you and others at work.


Click to hear me talking about Putting Realness into Your Strategic Growth Formula for the 2018 UK HRD Summit.



We All Represent Diversity – Are You Making The Most of Yours?

Business From Courageous Success Inspiration

‘’Employees who are able to bring their whole selves to work are 42% less likely to say they intend to leave their job within a year.’’  HBR 2017

The world of business is awash with a drive for Diversity & Inclusion.  Whoop Whoop we cheer!  For over a decade we have been encouraging society and people at work to be themselves.  We are all so different – although often forget this as we conform to workplace persona and mould ourselves to fit.

This new age gives all of us permission to get out there in all of our glory (clothes on please!).  Look at what these companies are saying about Diversity & Inclusion;

PWC:   “Creating value through diversity. Be yourself”.
Accenture: “We put inclusion and diversity at the very heart of the way we work, think, and run our business because we believe that only if you bring your true self to work will Accenture benefit from the best you can be”.
Ikea:  ”Everyone plays a part in making IKEA a great place to work, which means that you can be yourself and contribute…’’
Johnson & Johnson:  ”Be yourself, change the world. … Diversity & Inclusion at Johnson & Johnson is not just a commitment — it is the reality of how we live and work…’’

Being yourself at work is true diversity and brings inclusion as you disarm those around you.  I love this excerpt from a Finextra series of articles Imaging Workplace 2020 (from 2014),  ‘’Imagine a world one step further, with metaphorical mirrors held up for people to understand better how they land in certain situations, and to learn from that. A world where it is normal to talk about the impact people have on you, where it’s OK to call something out and discuss alternative means of delivering the same message. And where the person being challenged has space to respond, reflect and effectively challenge back. This sort of world embodies true diversity, equality and inclusion. It fosters potential for creativity, innovation, engagement and commitment – key ingredients for business success as well as attracting and retaining talent and staying ahead of the competition.’’
HBR article in Jan ‘18
There is even research this year that self-awareness can help leaders more than an MBA can.  So your business may have the policies, the awareness training but are you really encouraging people to be themselves, how do you do this and as individuals do you know who you are – after all if you are going to be yourself – you have to know who that is!

Some tips to find out and really nail your diversity at work;

  • You are not your profile (pigeon holing), label you’ve been given (job role) or category (division or skill).  You can’t be categorised so don’t hang on to this stuff.
  • You are also not your religion, gender, nationality, ethnicity or sexual orientation.
  • All of us have the real us inside.  When you ask people who they are they say – my name, my role, my history, my perspectives – this is all in your head.  Who you really are is in your heart and you’ll feel the same in essence as you do now, when you are in your 90’s!

So who are you?
Here are some questions to get you thinking, or talk to us about iAM or joining one of our free Experience days.

  • Who is the inner you that you show to your friends and family, what is this person like?  Are you this person to work – especially when things get tricky?
  • Be conscious of dampening the natural you and conforming in meetings. Do you change when you enter the building at work?  What would you be like if you didn’t?
  • If someone really knew the real you, what is it they would know about you? Have you shared this with your work colleagues?
  • When you are ‘in flow’ at work and loving it, how would you describe the energy that’s making it feel so great?
  • When you think about your perfect day, what does it tell you about who you are at heart?

Are you being this person, bringing the whole you, everywhere?

The only unique, clean values tool, giving powerful personal insight like never before.
The real me at the heart of my success.
The first Diversity and Inclusion product.

Click here for more details

”Is “Murder by Machine Learning” the New “Death by PowerPoint”?

Business From Courageous Success Inspiration

This headline in Harvard Business Review caught my eye this week. The article discusses the unintended consequences of so called ‘smart’ AI and Software in business. 

The fact that we can end up being slaves to the algorithm, or software that we are collectively unaware of.  Think of the reported risk of inherent bias in recruitment software, the pigeon holing profiling tools.  Worryingly the article hints that the value of the human touch can be deliberately discounted by data-driven decisions. We see that constantly as business aims for speed, ease and saving money.
This article chimes with other debates in the news around technology.  Chamath Palihapitiya, the former Facebook executive, now expresses regret for his part in building tools that destroy ‘the social fabric of how society works’.

Similarly the debate about how computers within driverless cars would make ‘moral’ split second decisions if faced with an emergency e.g. hit a wall or hit a child?



I am often asked when discussing iAM, ‘how does the algorithm work’, even several times in one sitting.  In business award interviews and meetings with fellow business people and investors I frequently get asked, “Why don’t you change iAM to be totally online to reduce the cost and make you a load of money?”.  This really really annoys me!  It is precisely because iAM doesn’t rely on an algorithm, but includes powerful human expertise, that it is such a powerful tool at accurately identifying heart based values, our unique selves.  Changing lives, leadership and business. We’ve seen the lavish stands at exhibitions, illustrating that on line learning is a good money spinner, but I’d rather make a difference than simply make money.

What we have gained in technology in recent years is undoubtedly amazing, it has revolutionised the way we work, and used wisely and well, it really helps us.   However are we in danger of being so enthralled at “smart software” and the cost savings, that we underestimate the power of being human?  Could the over emphasis of technology in learning & development de-humanise the workplace?  How often to you consider your latest pigeon holed personality or algorithm – our research says not often!  Similarly how many of us live at work through email vs. a conversation.  Gallup’s most recent ‘state of the Global workplace report’ emphasises the priority and need for the development of ‘human capital’ to enable global economic growth.   ”The benefits of maximising human capital are clear from the macroeconomic level down to the lives of each citizen or employee.’’  Businesses have a role to   ”…..make the most of their human capital by creating workplace cultures that maximise performance development and allow individuals to make the best use of their time and talents.’’  What we would call ‘Humanising the Workplace’!

A business is not just its clever technology but also a group of human beings – all with a soft center – who want to be the best of themselves and therefore do what they do best.




How human is your workplace?
Here are some hints and tips to help you to remain balanced in our human world;

  • Remember that where you work is actually a group of human beings that service others in some way.  Not an entity separate from those who are part of it.
  • Ask yourself if you are maximising your human power and the power of those who work with or for you?  Intuition, reading between the lines, problem solving, creating, imagining, listening…
  • Be yourself, not who you think you should be.  Work to drop self-consciousness and be you.  Accept the uniqueness in others.  See the real them.
  • Inclusion means exactly that.  Consciously bring together the individual strengths of those around you to combine your talents and create work that’s magical – breakthrough even.
  • Question the price of tech vs. human.  Are you counting the long term cost – and not just the financials?  What could you miss or regret with the tech?  What does the tech bring that the human can’t?

Controversial I know, but in today’s open equality agenda, the dangers of a purely tech approach may be felt at work by all of us.

Living Equality, Diversity and Inclusion at Work in 2018

Business From Courageous Success Inspiration

It would be fantastic if 2018 was the year that there was a major shift upwards in the statistics for equality, diversity and inclusion at work.

We can all do something to bring about change.

According to research it takes just seconds to judge people on their appearance. We all make quick judgements and thin-slice all of the data we take in (with non-verbal taking up a big percentage) and filter it through our values and belief system.  Familiar and similar ‘fits’ more quickly.  However this filtering, that we all do unconsciously, has a huge role in how we view and interact with those different to ourselves.  The implications are enormous to our own growth, the growth of those around us, especially if we are a manager of people, how we recruit (often in our own image) and business growth – ”racially diverse companies outperform industry norms by 35%” (Forbes).
Equality and diversity is under the spotlight for 2018. In the UK April, is the deadline for qualifying companies to make public their gender pay gap data.  Although, as reported in HR Magazine, 1/10 firms may not make the deadline, a survey of managers within middle-market businesses found that ”’78% said that the reporting obligations would help reduce the size of the gender pay gap.”  
And it’s not just pay that needs addressing, last year Fortune reported that the number of female CEO’s of the Fortune 500 companies had fallen to 4.2%.  It has been reported in the past by the New York Times that ”Fewer large companies are run by women than by men named John…’’.  We often see similar statistics for racial diversity in the workplace too.
Forbes has previously reported a SHRM report that 41% of managers are “too busy” to implement diversity initiatives, BUT we can all make this change by collectively being more conscious of our own judgements and bias about others.

Make 2018 the year of being fully open minded and

really living diversity, equality, and inclusion.



We can all choose to include people, encourage contribution, be kind and make others feel special;

  • Assume positive intent of others – all of us are good at heart.
  • Value others and value kindness at work.
  • Be conscious of your thoughts when interacting with others, silence your judgement and listen.
  • Encourage ideas, debate and questions to allow full contribution and creativity.
  • When with others switch off your inner critic (we all have one) and switch on your insightful awareness and openness.
  • Ask questions, to really get to know others.
  • Ask yourself what you sense about another person when you interact with them rather than what you think about them.
  • Don’t get drawn into office gossip and conversations that are at the expense of others – be positive about others.

Bring the best you to work every day and positively encourage others to do the same.

Put You at the heart of your success.
Talk to us about iAM – discovering you and your team’s heart based values.  iAM crosses cultures and is loved by users as giving powerful self- awareness, rated at 90% impact.

The Price of Just Being in it For The Money!

Business From Courageous Success Inspiration

Only 21% of employees are driven by their career!!
A recent finding, reported in HR Magazine this week, of a survey of 2000 employees.

What is this all about?  In the same report only 11% of respondents over 40 said they were passionate about their job and 72% of us only go to work to pay the bills.
Are we all just mindlessly going through our working days and life – and therefore missing out on really living and enjoying it?
How many times at work do you find the day went quickly in a blur and at the end of it, wondering what you have actually accomplished?  Busy doing lots of things, but not feeling like you’ve actually achieved what you needed to?
An article earlier this year in the Harvard Business Review shared that ‘…. mindlessly performing tasks ….is a recipe for inefficiency, disengagement, and even poor health.’  The article goes on to talk about how finding ‘a clear sense of purpose’ in day to day tasks can have massive benefits to efficiency, productivity and even health.  In a study of Japanese workers at a large IT company ”….a higher sense of purpose as well as a sense of interdependence with co-workers was correlated with lower inflammation as well as a higher viral resistance in the bodies of the workers.’’
Research has also shown a connection between a sense of purpose in our personal lives, and good health such as reduced risk of stroke and Alzheimer’s disease, and even increased longevity.


What stops us being our most productive,
connected selves? 



Letting ourselves be distracted, allowing ourselves to be dragged into meetings we may not need to be at, being on autopilot, spending too much time bouncing emails – bouncing the work around without it actually moving forward, robotically ticking off tasks and not being truly engaged.

Having a purpose stops us being as distracted- but it does more than that, it galvanises our energy, it unlocks our courageousness.
Questions for you;
Do you know what your purpose is in your working life?
How would you score yourself, out of 10, against it at this moment in time?

Hints & Tips on Finding Your Working Purpose

  • Create your purpose, what fuels you, is it changing the world or enjoying something?
  • Identify and list your mission purpose, e.g. being a force for good, changing the world, tangible success, money, helping others, beating the competition?
  • Identify your mainstream purpose e.g. financial security, enjoyment through activity, learning, feeling useful.
  • Choose your main primary purposes and begin to integrate them into your daily consciousness.  Use them when you are creating your daily goals and reflecting on what a difference you have made.
  • Ask yourself, what is meaningful in what you do? Focus on this more.
  • Identify what difference you really want to make in your role, in the company.  Make this happen.  Regularly review how you’re doing to get that positive feedback loop.
  • Create a purpose of being. How do I want to be as a co-worker, team member, leader?
  • Are you making enough effort to make a difference?
  • Choose to make the most of everyday, wherever you are, not just for yourself but for others too.
  • Choose not to coast.

Unlock your courageousness instead.