Would You Trust You?

The Great Place To Work Institute (100 Best Companies To Work For) believe that “trust between managers and employees is the primary defining characteristic of the very best workplaces”.

Do you like you?  Do you hide parts of yourself?  Are you the person that you’ve learnt to be, to be successful or accepted, especially when you are at work?  Do you see the best in people?  Are you comfortable showing your vulnerability?  To quote a previous blog, are you a workplace bitch?

What creates trust and what makes it so important?
Bodies of research point to a clear set of drivers of trust and its importance in business culture, leadership and performance. The most important driver cited is authenticity.  A recent survey (in the Banking Industry) published by The International Journal of Social, Behavioural, Economic, Business & Industrial Engineering (that’s a mouthful!) found a significant link between our trust in our leaders at work and our level of engagement as an employee.  With trust seen as the ability not to exploit vulnerability and existing where relationships are safe and respectful. Can you be trusted to be relied upon, and not just to deliver your KPI’s?


The level of gossip, manipulation, a*se licking self-promotion, silent and open terrorism and competitiveness that exists in your behaviour directly affects your energy, authenticity and mood.



Research shows that self-protective motives: the guards we create, the gates that we have, the bullsh*t we share, the bottom covering that we indulge in, destroys trust.
Let’s look at some of the stats:

  • 75% of employees say that they want their co-workers to share more about their true selves, with 80% believing that authenticity improves the workplace. Harvard Business Review.
  • People working in an uncivil environment miss information that is right in front of them.  They are no longer able to process it as well or as efficiently. Performance drops by up to 30% in an uncivil environment.  Christine Porath – Georgetown University.
  • University of Virginia research has found that most people lie once or twice a day and over a course of a week they deceive about 30% of those with whom they interact.
  • Frequent liars tend to be manipulative and machiavellian – cunning, scheming, devious – and overly concerned with the impression they make on others.  Texas University.
  • 100% of Courageous Success clients do not know their true authentic selves – despite years of profiling – a rare few would fight me on this – but they are never totally self-actualised at a personalised heart level (oh using lots of HR speak this week!).
  • From our research 88% agree “I have times when I doubt myself”, and over 98% of our clients are not managing their internal mental and emotional reactions or thinking about the consequences of them.

Are you creating a trusting and open working environment?

Authentic behaviour, good behaviour, comes through two simple routes:

  1. Understanding and being our real selves (from the heart).
  2. Managing our insecurities and self-consciousness so that we control our reactions (from the head).

Quick action that you can take to be more trustworthy and therefore lift engagement in others and performance;

  • You can of course sign up for iAM and work with Courageous Success (one of our London & New York clients recently made the top 100 best companies to work for and cited working with us as a key factor in this success).  I’ll stop selling now…  the quick route is to reflect on who you are when you are at your most comfortable and most in flow. This is normally outside of work.  In this zone, we let go of self-consciousness and are simply ourselves.  Consciously choose to be this you at work.  Today.  Right now.
  • Decide to focus on goodness. 80% of our clients have a personal value around kindness, you will potentially have this too – as will your colleagues – be conscious of your choices of behaviour.
  • Stop making it about you. If you put yourself first (that greasy pole!) you are putting others second.  Doesn’t sound like a recipe for trustworthiness does it?

81% of our clients say that as a result of working with us they now feel that they have the power to change their workplace.  By taking these simple first steps you can play your part in changing yours.


From Courageous Success Growth Inspiration